Without further adieu, here are the screenshots in question: Mac Mail Mac Mail doesn’t support autoconfig, so every time your user has some kind of problem you would need to go and check if the Mac operating system hasn’t erased the authentication setting. Old version of Outlook didn’t bother with this setting, so if you’re using ancient software you’ll experience this problem more frequently. This article documents with screenshots how all modern email systems for an ISP requires authentication, and where to look for these illusive settings. A bad day at the office is if you’re entire email system goes down, apparently due to a firewall issue.
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